Privacy Policy
Effective Date: April 1, 2025
Creative Awnings & Shelters, Inc. (“we,” “us,” or “our”) operates the website www.creative-awnings.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site.
By using our Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information:
- Name
- Email address
- Phone number
- Address (if submitted via quote form)
- Any additional information you provide through our contact forms or requests for a quote
Non-Personal Information:
- Browser type and version
- Operating system
- IP address
- Pages you visit and the time and date of your visit
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes
- Communicate with you about your project or request
- Improve our website and services
- Send promotional emails, seasonal tips, or special offers if you have opted in to our email list
- Maintain internal records for business operations
3. Sharing Your Information
We do not sell, trade, or rent your personal information to others. We may share your information with third-party service providers who help us operate the website and provide our services (e.g., hosting providers, email marketing services), but only to the extent necessary for those services.
We may also disclose your information if required by law or to protect our rights.
4. Cookies & Tracking
We may use cookies and similar tracking technologies to enhance your experience on our website. These tools may collect non-personal information about your visit, including browser type, pages visited, and time spent on the site.
You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies.
5. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of other sites. Please review their privacy policies before providing any personal information.
6. Data Security
We use reasonable security measures to protect the personal information submitted to us. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
7. Your Rights
You have the right to request access to the personal information we have about you, to correct or delete it, or to opt out of any communications at any time.
To do so, please contact us at:
Creative Awnings & Shelters, Inc.
2787 Olympic Street, Unit 7
Springfield, OR 97477
Email: awnings@creativeshelters.com
Phone: (541) 988-5876
8. Children’s Privacy
Our services are not intended for anyone under the age of 13. We do not knowingly collect personal information from children.
9. Updates to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated effective date.
10. Email Communications and Opt-In
If you choose to opt in to receive our emails, we may send you promotional content such as product announcements, seasonal tips, special offers, or updates about our services. You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of our emails or by contacting us directly.
We will never send marketing emails without your consent.
11. Text Messaging (SMS)
If you check the text-message consent box on one of our website forms, opt in through one of our Facebook lead forms, or give us verbal permission, Creative Shelters may send you text messages about your quote request, estimates, appointment confirmations and reminders, payment reminders, and links to estimates or invoices.
- Consent to receive text messages is not a condition of purchase.
- Message frequency varies. Message and data rates may apply.
- Reply STOP at any time to stop receiving text messages. Reply HELP for help, or call us at (541) 988-5876 or email awnings@creativeshelters.com.
- Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties, except service providers (such as our messaging platform) that help us deliver the messages.