Author name: Jeanette Carbaugh

Life often throws unexpected challenges our way, and last year was no exception for us at Creative Awnings & Shelters. We faced one of the toughest periods in our history—but those challenges ultimately became the catalyst for positive change. We’re excited to share our story and how it’s led to improvements that benefit you, our valued customers. The Ice Storm That Sparked Change It all began with an ice storm that hit many of our customers hard—and we were no exception. The storm caused extensive damage to our building, leaving us without power, internet, and phones for two weeks. While navigating the immediate difficulties, we realized this was our opportunity to reimagine the showroom we’ve always dreamed of creating. A Fire That Tested Our Resilience Just a few months later, in July, a fire broke out at our location. The sight of three firetrucks arriving was unforgettable. It was one of those moments where your heart sinks, and you wonder if everything you’ve built could be lost. Thanks to the quick and heroic efforts of the Eugene-Springfield Fire Department, the fire was contained. While it damaged two outdoor sheds and left marks on the exterior of our building, the core of our operation and the spirit of our team remained intact. That experience inspired us to not only rebuild but to improve in every possible way. A Showroom Reimagined Over the past year, we’ve been hard at work transforming our space and our processes. Our showroom is evolving into a space we’re incredibly proud of, with a brand-new retail area that will soon feature: This new setup will make it easier than ever for you to explore your options and find exactly what you need for your outdoor projects. Improving the Customer Experience It’s not just about the physical space—it’s about creating an exceptional experience for you. We’ve streamlined our operations to make every interaction with us seamless and efficient. Our renewed commitment is to help you design the outdoor space of your dreams with ease and confidence. Here’s What’s New for You Limited-Time Promotion To celebrate our progress and thank you for your support, we’re offering a limited-time promotion: 10% off new installed projects of $1,000 or more (maximum $750 off). Please note, this offer excludes Pacific Metal Buildings and previous orders. Come Visit Us! We’d love for you to stop by, take a look at the transformation, and say hello. Seeing friendly faces is what keeps us motivated to keep improving and serving you better. Plus, you’ll get to see firsthand the incredible journey we’ve been on—and maybe even find some inspiration for your own outdoor space. Thank you for sticking with us through it all. Your support means everything.